Help and How to for Landlords

How to Add a Utility Charge
From the dashboard under ‘Payments’: >Click ‘Add a Transaction’. >Select the tenant from the drop-down menu. >Choose ‘Utility’ as the transaction...
Mon, 19 Jul, 2021 at 3:25 PM
How to Close Your Account
Please contact PayRent customer support at or chat with us online.
Tue, 15 Dec, 2020 at 11:17 AM
How to Update your Email address
Please send an email from your current user email address to to request a change of your email address. 
Tue, 15 Dec, 2020 at 11:25 AM
How to Manage your Activity feed
PayRent's landlord activity feed gives you a nice overview of all the activities associated with your account. You can search or use the filter option ...
Tue, 15 Dec, 2020 at 2:33 PM
How to Add Roommates to PayRent
Each 'Property' in PayRent can only be assigned to one renter. To accommodate more than one tenant in a property, you'll need to create multi...
Thu, 27 Jan, 2022 at 10:56 AM
How to Add a Rent Charge
PayRent automatically adds rent charges to your tenant's ledger on the due date you set. However, if your renter signs up after the due date, you may ...
Fri, 18 Dec, 2020 at 6:15 PM
Understanding Transactions and Balances
When is a rent charge added? Rent charges are added monthly on the due date set on the property. You can edit the due date by clicking on the three vertica...
Fri, 29 Apr, 2022 at 12:30 PM
How to Change Service Plan and Billing Details
To View Your Service Plan: >Select Account Settings from the menu. >Click Plans and Billing. >Your service plan will be listed on the left si...
Thu, 4 Mar, 2021 at 6:55 PM
How to Set or Edit a Rent Collection Policy
The Rent Collection Policies are available to landlords who are subscribed to the 'Go-Like-A-Pro or 'Do-It-Yourself' service plans.  To s...
Fri, 26 Mar, 2021 at 1:07 PM
How to Require Proof of Renters Insurance
To Require Proof of Insurance for an Existing Renter: >Select 'Renters' from the side menu. >Locate the renter in the list and click on...
Thu, 3 Jun, 2021 at 2:54 PM