Help and How to for Renters

How to Cancel a Payment
Unfortunately, we are unable to cancel transactions once they have been submitted. The best step to take is to wait for the transaction to fully process and...
Fri, 20 Nov, 2020 at 4:04 PM
How to Add a Debit or Credit Card Payment Method
>From the 'Wallet' screen under 'Payment Methods' >Select 'Add a Credit Card'. >Complete the form and click 'sav...
Wed, 21 Jul, 2021 at 8:18 AM
RentCred Rent Payment Credit Reporting FAQs
PayRent provides renters with an opportunity to build credit by reporting positive rent payment history to all three credit reporting bureaus (Experian, Equ...
Wed, 22 Sep, 2021 at 6:06 AM
RentCred Loans FAQs
As part of RentCred benefits, gold status renters can borrow emergency cash for rent should the need arise. Qualifying renters can borrow up to $500 of rent...
Tue, 5 Oct, 2021 at 5:12 PM
How to Verify Microdeposits
After manually adding a bank account to PayRent, you might be asked to verify microdeposits. Mirodeposits are a method of verifying your banking information...
Wed, 5 Feb, 2020 at 6:10 PM
How to Link Your Bank Account to PayRent
>From the 'Wallet' screen under 'Payment Methods': >Select 'add a bank account'. >Complete the form by selecting your...
Tue, 2 Mar, 2021 at 12:55 PM
Scheduled Payments
How to Schedule a Payment: >From the 'Home' screen, click 'Pay Now'  >Scroll to the bottom and click "Schedule Payment"...
Thu, 17 Dec, 2020 at 5:00 PM
How to Reset Your Password
>Select 'Account Settings' from the top menu (mobile) or left sidebar (desktop). >Enter your current password in the 'old password...
Fri, 18 Dec, 2020 at 1:30 PM
How to Cancel a Pending Payment
Unfortunately, we are unable to cancel transactions once they have been submitted. The best step to take is to wait for the transaction to fully process and...
Mon, 14 Dec, 2020 at 3:08 PM
How to Update Account Email Address
Send an email to support@payrent.com from the email address that is currently on your PayRent account to request an email address change.
Mon, 14 Dec, 2020 at 3:11 PM