Help and How-to Collect Rent

Here's all you need to know to set up your landlord account

How to Change the Rent Amount
To change the rent amount, visit the 'Properties' tab on your landlord dashboard. 1. Locate the property you'd like to change. 2. Click ...
Fri, 7 Feb, 2020 at 1:17 PM
How to Invite a Tenant
To invite a tenant and assign them to a property: 1. Visit the 'Invites' tab of the landlord dashboard. 2. Click  'Invite a tenant&#x...
Fri, 7 Feb, 2020 at 1:32 PM
How to Add a Property
From the 'Properties' tab on your landlord dashboard 1. Click '+Add a property' 2. Complete the popup form. 3. Be sure to select a...
Mon, 10 Feb, 2020 at 2:01 PM
How to Manage Landlord Settings
There are two areas where landlords can manage their settings with PayRent.  To change settings for ALL properties: 1. Click on the 'Settings'...
Mon, 10 Feb, 2020 at 3:22 PM
How to Absorb or Split ACH Fees on ALL Properties
To absorb or split ACH fees with your tenants, simply select 'Settings' from your landlord dashboard. Scroll down to the 'Payments' sect...
Mon, 10 Feb, 2020 at 4:40 PM
How to Absorb or Split ACH Fees with a Tenant
To absorb or split ACH fees with a single tenant, visit the 'Properties' tab on your landlord dashboard. Find the property you’d like to edit and ...
Mon, 10 Feb, 2020 at 3:59 PM
How to Issue a Refund
Refunds issued through PayRent typically take about 10 business days. For that reason, we suggest you handle refunds off-platform. If that is not possible h...
Thu, 2 Apr, 2020 at 10:16 AM
Understanding the Landlord Payment Ledger
PayRent keeps a record of charges and payments made for each tenant. You can view the account balance of each of your tenants on the 'Renters' tab...
Fri, 3 Apr, 2020 at 11:42 AM
How to Adjust a Renter's Balance
To add single transactions to your renter's account: 1. Visit the Renters tab on your landlord dashboard. 2. Locate the Account you'd like to...
Thu, 9 Jul, 2020 at 8:56 AM
How to get a Settlement/Deposit Report
Wondering which rent payments were included in your settlement? You can run a deposit report using the steps below.  1. Log into your WePay accou...
Fri, 5 Jun, 2020 at 10:26 AM