Renter FAQs

Folder for adding Renter FAQs articles

Does my landlord see my bank or credit card information?
No one can see your bank or credit card information. Once you add it to your payment methods, the information is encrypted and stored in a secure electronic...
Fri, 3 Jan, 2020 at 4:07 PM
Can I use this service if my landlord hasn't signed up?
PayRent is designed to help connect landlords and renters securely through our platform. Unfortunately, if your landlord isn't enrolled we cannot send ...
Sun, 12 Jan, 2020 at 2:22 PM
Can I use more than one payment method for a single rent payment?
Unfortunately, you can only use one payment method at a time for each rent payment. However, you can store multiple credit cards and bank accounts and use t...
Fri, 3 Jan, 2020 at 4:09 PM
Do you have a mobile app?
We do not have a mobile app at this time. However, PayRent.com is a mobile responsive website that is easy to use on any smartphone or tablet. You can pay y...
Fri, 3 Jan, 2020 at 4:10 PM
Can I use a credit card to pay my rent?
Yes! We take Visa, Mastercard, Discover, and American Express as valid forms of payment. To use a credit card, add one (or more) to your payment methods in ...
Fri, 3 Jan, 2020 at 4:11 PM
Do you keep track of when my payments are received by my landlord?
Yes. We keep a record of each stage a payment goes through from scheduled to complete. You can view your status from your renter dashboard.  Pending p...
Thu, 2 Apr, 2020 at 10:20 PM
Does PayRent provide a receipt for my rent payment?
PayRent.com processes your rent payments and keeps a history of all your payments in your renter dashboard. When a payment is completed you will receive a c...
Fri, 3 Jan, 2020 at 4:13 PM
Will my payment methods be saved for future payments?
Yes. Previous payment methods will be stored in your account.
Wed, 5 Feb, 2020 at 5:31 PM
What are Microdeposits?
Mirodeposits are a method of verifying your banking information.  WePay will make two small deposits into your bank account in 1-2 business days after a...
Wed, 5 Feb, 2020 at 5:34 PM
Can I Split my Rent into Multiple Payments?
Landlords are given the option to allow partial payments or to only accept full payments.  If your landlord allows partial payment, you can change the a...
Thu, 2 Apr, 2020 at 10:25 PM