After payment has been submitted manually, there is a small window of time when a renter can cancel that payment. Here is how to cancel a payment.
1. On the payment confirmation screen, click 'Click here to cancel'.
2. Look for Status Message.
3. To Confirm the Status of the Payment, Click See Transaction History.
4. The canceled payment will have a status of failed.
If the payment was not canceled in time, contact your landlord to make arrangements for a refund.
