---
title: "How to reset a balance"
url: https://support.payrent.com/en/articles/9353807-how-to-reset-a-balance
collection: "Landlord Help"
updated: 2026-09-03
language: en
---

# How to reset a balance

# [How to reset a balance](https://app.tango.us/app/workflow/c0ab2ba5-6c90-45fb-997c-98c1768e90e5?utm_source=magicCopy&utm_medium=magicCopy&utm_campaign=workflow%20export%20links)

How to reset a balance.

**Creation Date:** Mar 15, 2023

**Created By:** Martin Dartayet

[View most recent version](https://app.tango.us/app/workflow/c0ab2ba5-6c90-45fb-997c-98c1768e90e5?utm_source=magicCopy&utm_medium=magicCopy&utm_campaign=workflow%20export%20links)

​

* * *

​

## [\# PayRent](https://app.payrent.com/landlord/renters)

## 1\. Click on Renters

![Click on Renters](https://staticfiles.gleap.io/helpcenter/69496a6d6daa45522f61ef9a/20260102223346_9178.png)

## 2\. Locate the renter you want to reset the balance from.

![Locate the renter you want to reset the balance from.](https://staticfiles.gleap.io/helpcenter/69496a6d6daa45522f61ef9a/20260102223346_1914.png)

## 3\. Click on the circular "reset" button

![Click on the circular](https://staticfiles.gleap.io/helpcenter/69496a6d6daa45522f61ef9a/20260102223346_8209.png)