---
title: "How to Charge a Resident for a Repair"
description: "Post all or part of a repair cost to the resident's billing account."
url: https://support.payrent.com/en/articles/11132598-how-to-charge-a-resident-for-a-repair
collection: "Maintenance"
updated: 2026-10-17
language: en
---

# How to Charge a Resident for a Repair

Post all or part of a repair cost to the resident's billing account.

Post the repair cost, or part of it, to the resident's billing account. The charge doesn't appear on the resident's maintenance request.

## Before you start

-   Sign in as a landlord.
    
-   The request has to be saved first. **Post charge** doesn't appear on a new request until you save it.
    
-   The unit needs exactly one active billing account. If it has none, or more than one, the charge won't post, and this form doesn't let you pick an account.
    
-   Each request can be charged once. After a charge posts, the form shows **Charge already posted.**
    

## Steps

1.  Go to **Maintenance**.
    
2.  Open the request with the pencil (**View/Edit**).
    
3.  Under **Repair cost**, enter the full repair amount.
    
4.  If there's an invoice total and it doesn't match the repair cost, you can select **Use the invoice total** to copy it over.
    
5.  Under **Tenant charge**, choose **Full**, **Partial**, or **None**.
    
6.  For **Partial**, enter the resident's share. It has to be more than zero and less than the repair cost. **Full** fills in the repair cost and locks the field. **None** disables it.
    
7.  Select **Post charge**.
    

**Post charge** stays disabled while **None** is selected, so choosing None never posts anything.

The full or partial amount is charged to the resident's billing account, and the request is marked as the resident's responsibility.

## Good to know

-   You can't post a second charge on the same request.
    
-   Geni can't post this charge for you. Selecting the button is your confirmation.
    
-   The resident's maintenance screen doesn't show the repair cost, the charge, or the fault flag.
    

## Related

-   How to Pay a Maintenance Invoice
    
-   How to Update a Maintenance Request